Privacy Policy

1. Introduction

Ackeyon respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we may collect, use, store and protect personal information when you visit our website, contact us, or use Ackeyon products and services.

2. Who we are

Ackeyon develops intelligent software designed to help organisations understand complex technology, reduce risk and make better decisions.

References in this policy to "Ackeyon", "we", "us" or "our" refer to the organisation responsible for operating this website and providing Ackeyon products and services.

3. Information we may collect

Depending on how you interact with us, we may collect:

• your name and business contact details;
• information you provide when contacting us;
• information associated with enquiries, demonstrations, trials or customer relationships;
• technical information relating to use of our website and services; and
• other information you choose to provide to us.

4. How we use information

We may use personal information to:

• respond to enquiries and requests;
• provide and support our products and services;
• manage customer and prospective customer relationships;
• improve the security and operation of our services;
• improve our website, products and customer experience;
• meet legal and regulatory obligations; and
• protect our legitimate business interests.

5. Legal bases for processing

Where applicable under UK data protection law, we process personal information where we have a lawful basis to do so. Depending on the circumstances, this may include consent, performance of a contract, compliance with a legal obligation, or our legitimate interests where those interests are not overridden by your rights and interests.

6. Sharing information

We do not sell personal information. We may share information with trusted service providers where necessary to operate our business and provide our services, or where disclosure is required by law.

7. Data security

We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.

9. Your rights

Under UK data protection law, you may have rights relating to your personal information, including rights of access, correction, erasure, restriction, objection and data portability, depending on the circumstances.

You may also have the right to complain to the UK Information Commissioner's Office if you have concerns about how your personal information is handled.

10. Cookies

Our website may use cookies or similar technologies that are necessary for operation of the site or, where applicable, for analytics and other purposes. Where required, further information and appropriate choices will be provided through our cookie controls or cookie notice.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements. The latest version will be published on this page.

12. Contact us

If you have questions about this Privacy Policy or how Ackeyon handles personal information, please contact us at hello@ackeyon.com.